Booking your collection
How do I book my Christmas tree collection?
You can book your collection here.
What postcodes do you collect trees from?
We will be collecting trees from the following postcodes throughout East Sussex.
If your postcode is not listed below, unfortunately we do not collect in your area.
BN8, BN20, BN21, BN22, BN23, BN24, BN25, BN26, BN27, TN21 or TN22.
If your postcode is not listed below, unfortunately we do not collect in your area.
BN8, BN20, BN21, BN22, BN23, BN24, BN25, BN26, BN27, TN21 or TN22.
Why aren't you collecting in my area?
We are only able to collect in certain areas due to the availability of our volunteers during this time.
How much does it cost?
We ask for a donation to support St Wilfrid's Hospice for us to collect your tree. Take a look at the suggested donation amounts below to see how you can help the hospice:
- £15 could go towards an hour of hands-on care for someone at home
- £25 can create a memory box for families to treasure
- £60 is enough to pay for two counselling sessions for a bereaved child through our Seahorse Project
- £121 could sponsor a nurse for a day
How tall can my tree be?
Suggested donation for trees up to 8ft: £15 per tree
Suggested donation for trees up to 10ft: £20 per tree
For trees over 10ft, please contact corporates@stwhospice.org to arrange collection.
Suggested donation for trees up to 10ft: £20 per tree
For trees over 10ft, please contact corporates@stwhospice.org to arrange collection.
What happens after I've made my booking?
After you have registered, you will receive an email from us confirming your booking and instructions for your collection.
Are you able to offer me a specific date/slot?
Unfortunately we will not be able to provide specific date or time slots as there are many factors we need to consider when organising van routes.
What is the closing date for bookings?
Our website will close for bookings at 10pm on Tuesday the 6th of January. Unfortunately, we will be unable to take any further bookings after this date.
If you have missed this date, but would still like to donate to the hospice, you can do so here.
If you have missed this date, but would still like to donate to the hospice, you can do so here.
What type of trees do you collect?
We collect real trees of all sizes.
The trees are then chipped after collection and made into biofuel or reused in other ways. For this reason, we cannot collect plastic trees, and all decorations must be removed before we collect them.
If you are looking to recycle an artificial tree, please consider donating it to our hospice shops.
The trees are then chipped after collection and made into biofuel or reused in other ways. For this reason, we cannot collect plastic trees, and all decorations must be removed before we collect them.
If you are looking to recycle an artificial tree, please consider donating it to our hospice shops.
After you book
Who will be collecting my tree?
Our wonderful team of hospice staff, hospice volunteers and our corporate volunteers will collect and recycle your tree.
Our Collections Team will be wearing high vis so you can easily identify them. We are kindly being supported by several local businesses, who are providing us with vans to enable us to carry our the collections safely and efficiently.
As such, you may see vans with Whiteline, Hawes or Enterprise branding on them.
Our Collections Team will be wearing high vis so you can easily identify them. We are kindly being supported by several local businesses, who are providing us with vans to enable us to carry our the collections safely and efficiently.
As such, you may see vans with Whiteline, Hawes or Enterprise branding on them.
Where should I leave my tree?
Please leave your tree somewhere easily accessible for our volunteers, such as your driveway or by your front gate. Please make sure the tree does not block access for other road users and pedestrians.
On your booking form, you will be required to let us know where your tree will be found on the day of collection.
Trees must be left in the location you have stated, with all decorations removed, from 8am on Thursday 8th January for our volunteers to collect.
On your booking form, you will be required to let us know where your tree will be found on the day of collection.
Trees must be left in the location you have stated, with all decorations removed, from 8am on Thursday 8th January for our volunteers to collect.
When will my tree be collected?
Your tree will be collected anytime between Thursday 8th and Sunday 11th January 2026. Please make sure it's ready for collection and in the location you specified on your booking form.
Do I need to be home for my collection?
There is no need to stay at home during the collection days, just pop your tree out and we will collect it!
What do I do if my tree is taken prior to collection?
If your tree is taken or removed before the Thursday the 8th of January, please advise the team on 01323 434221 or email corporate@stwhospice.org
What will happen if there are adverse weather conditions affecting collection?
At this time of year, the weather can be unpredictable, especially in some of our rural areas.
The safety of our staff and volunteers is our top priority and we will be guided by weather warnings. We will advise you of any changes to our collection dates.
The safety of our staff and volunteers is our top priority and we will be guided by weather warnings. We will advise you of any changes to our collection dates.
What if my tree hasn't been collected by 9am on Monday 12th January 2026?
Please contact the team immediately on 01323 434221 or email corporates@stwhospice.org
I have donations for your charity shops, can your Collections Team collect these?
Unfortunately, our volunteers are unable to collect anything other than un-decorated Christmas trees. If you would like to donate your pre-loved goods, please visit your local St Wilfrid's Hospice Shop.
